Why Employee Relations Matters

Why should you be concerned with Employee Relations? And what exactly does Employee Relations mean anyway?!

Employee relations is the way a company relates with it’s employees. It can also be how employees relate with each other, but big picture… it’s how the company as a whole relates with it’s employees.

This dynamic is going to happen. Having a defined Employee Relations Plan will make that whole process intentional.

But first, take a step back. What are the most important relationships for your business? The hotel business has done a great job of defining this. It’s, of course, their guests. So they have language around Guest Relations. They have standards of service, and ways to communicate with their guests. And the best in the business (think Marriot, Disney, Hilton), have Employee Relations strategies that are tied to what they want to see with Guest Relations.

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Pretty cool, right?

How could you make the same kind of connection in your business? It all starts with a planning session. Then developing tools. Then consistently using them, and refining them.

You can do it! If you need some help, please reach out.